e-Governance, Winner 2012
Lack of accurate and timely information has always plagued the MIS of large scalegovernment operations.The Cloud Telephony and IVRS based Daily Monitoring Systemhas been devised by the Mid Day Meal Authority, Uttar Pradesh, as a solution to theseimpediments. The initiative, inaugurated in 2010, is a unique innovation, throughwhich real time, grassroots level data is collected systematically from over 150,000schools on a daily basis and is made available on the web for the monitoring of theMid-day Meal scheme.The data gets automatically available on the website and helpsin monitoring the progress efficiently through customized MIS/DSS. It marks a paradigm shift in the process of data collection for many and decentralized governmentsand even private programs. Govt. of India has already decided to use this system tomonitor MDM in the whole country. The distinctive features of DMS are for example,the data collection via computerized IVR calls to the grassroots functionaries and theuser of information controlling the information flow instead of the sender. Furtherthe system enables report based monitoring. The ICT based social audit monitoringof the DMS has resulted in a reduction in the number of schools where meals wereearlier not served-from about 36% in Nov’10 to 6.4% in Aug’12.
The PatwariOnlineAssessment System came into existence in 2012 to free the system from the existing corruption and to ensure a smooth examination process. The goal is to conduct the Patwari exams corruption free, efficient and to provide a live example to the other Government departments.The application introduced transparency in the recruitment system as well as into the handling of RTI Queries of the candidates post exams in an effective way. It further presents an equal platform to the candidates with regard to the verification of credibility before the candidates appear for the actual exams.The entire project was envisioned to ensure transparency and smooth functioning of the entire recruitment process. Patwari Exams were held by paper and pencil mode in the year 2008 where over 1.5 lakh candidates appeared. However in the year 2011 the number of candidates has reduced due to certain technology certifications that were a part of the filtration criteria. While the manual system saw corruption charges, the present online exam was conducted smoothly, without any hitches and in the most transparent manner. As such, till now there is not even a single legal case against the recruitment process. In previous exams,the efforts put in by the department were huge thereby hampering of the normal functioning of the department.
ICTA mobile portal was inaugurated in 2012 as a one stop shop for citizens to access government services on Mobile. It shows citizens what are the mobile services offered by each government departments and what are the services available to their mobile platform. Citizens can easily download government mobile services applications to their phones or send GovSMS (Government SMS) through the ICTA mobile Portal and directly consume those services. Hence, ICTA Mobile Portal application increased the usage of government mobile services among smartphone and tables users. It is an HTML5 based app which can be accessed from any internet enabled smartphone or a tablet PC. Additionally citizens can find information about the government organizations from the ICTA Mobile Portal.They can find contact information such as address,telephone number, fax number and even head of the department and his/her image on the portal.All the government organization data available in GIC (Government Information Center) is sync with the mobile portal using a web service. There is an administration panel to add mobile applications information to government departments in the mobile portal for each platform. Developers can host their mobile applications in their application specific app store and link those applications to ICTA mobile portal.
In 2011 the Department ofAnimal Husbandry and Fisheries, Government of Jharkhand implemented a complete e-Governance Portal, for fast and efficient dissemination of information and transparency in public related services. It is a complete source of information for animal husbandry related promotional activities in the state as well as a platform to interact with the farmers. The portal had been designed in the state of the art technology, giving maximum exposure to content and interactivity. It hascomprehensive information about the schemes and programs, livestock census, opportunities, promotional activities and documents related to the public.The website portal for the Department of Animal Husbandry and Fisheries has been developed to provide a rich informative and interactive arena to make farmers of the state aware about the various schemes, activities and achievements of the Department which in turn will help the department to achieve its main objective to support the farmers in a better way to enhance the animal milk, meat and fish production.